1. Services & Engagement Models
NSC SoftCare provides digital consulting, software development (web and mobile applications), cloud engineering, and technical advisory services. All project deliveries follow agreed Statements of Work (SOW) or sprint contracts specifying timelines, deliverables, and milestones.
2. Project Milestones & Approvals
Client engagements proceed through sequential stages: discovery, UI/UX prototype, development sprints, Quality Assurance (QA), and final deployment. The client agrees to review and provide timely feedback on deliverables at each milestone.
3. Payment & Billing Terms
Invoices and payment schedules are governed by the specific project agreement. In the absence of an explicit contract, standard milestones apply (deposit upon initiation, progress payments per milestone, and final balance upon deployment).
4. Intellectual Property & Code Deliverables
Upon full settlement of all invoice obligations, the client is granted sole and exclusive ownership of all bespoke source code, database architectures, and customized assets created under the engagement.
5. Warranties & Limitation of Liability
NSC SoftCare strives to deliver defect-free, high-performance software according to industry standards. However, in no event shall NSC SoftCare be liable for any indirect, incidental, special, or consequential damages resulting from downtime, third-party API outages, or hosting failure.
6. Governing Law & Dispute Resolution
These terms shall be governed by and construed in accordance with applicable laws. Any dispute arising under these terms shall first be addressed through good-faith negotiations before initiating formal legal proceedings.